Sunday 1 September 2013

The cuts, burns, laughter and tears ...5 years at Fenn's




January 2008 I sat down and asked my employer was Fenns for sale ? The reply I got was yes we'd like to offer it to you but you can't run this place on your own.....

That afternoon I got the phone call that grandad had passed away so the family gathered we cried we laughed but more importantly we celebrated his wonderful life. Time passed and cousins got talking and it was suggested I go into business with a cousin and his girlfriend so I did and in June on my grandfathers birthday we received the keys and five years on its been an emotional roller coaster. 

In 2011 Fenn's received 4 national news papers reviews in 4 weeks Ross Golden Bannon Sunday Business Post enjoyed us as did Tom Doorley Irish Daily Mail and Pauli Tuillio Irish Independent but by god did Jack Power of the Irish Examiner  did not like us our restaurant our food and our customers. We chose not to respond to him we let our customers do the talking and that they did with a few letters of complaint to the editor and huge support on social media. 

I told myself il be grand il get through this. This was far from the truth my confidence was shot even though three of the country's most respected food writers gave me thumbs up and this newly appointed food critic to the Irish Examiner  had managed to get to me to the core I often wondered did he know how he made me feel the months following his review. 

It  took me three years to find my feet as owner/ head chef when you work for an owner of a restaurant you maybe head chef, but in theory you are guided by the owners wants. 

Fenn's began with three partners, now it's just me this business is hard and wasn't for the other two there are  times you don't get a wage because staff, suppliers, landlords, revenue, local authorities, insurance etc come first iv had to make major changes in my personal life my family, customers and friends are a huge support they are my foundations that keep me upright. 

Just over 2 years ago I realised I needed to get out their, so I took to twitter and engaged with people,  Im a member of Eurotoque  so i went to the AGM  in Dublin Im a member of the Restaurant Association of Ireland so I went to their AGM and I went to a cookery demo and dinner  in The Tannery. I was getting to know people and going to events on my own was no longer a big issue. 

My business mentor my uncle Peter decided to send me up to his friend Kevin Arundle of the chophouse Dublin where a lot of hard truths were exposed Fenns was loosing money and need to move fast to avoid closure. 

I haven't looked back since while we are not out of the woods yet we are getting places this year has been surreal I launched my first book the day after the RAI awards where I was short listed for my digital marketing at Fenns Miro's scones won top 5 in Goodalls Best Scone in Ireland,  an article by Corinna Hardgrave in the Sunday Times listed me as a top female chef, Gillian Nelis of the Sunday Business Post featured the book and has included me in several articles over the year. Easy food magazine also featured the book as did many of the local papers The Echo  ,the Cork Independent  and the Cork News. I was also voted in to the Eurotoque food council. 


Last Sunday I sat at my table at the Food and Wine Restaurant of the year Awards with every restaurant and chef that had been shortlisted in their provinces 10 from each and I was one of those people not just for restaurant but for chef too I tweeted and update my status on Facebook with excitement I was asked did I win something no I didn't but the sheer honour and pride to be in that room alongside the countries top restauranteurs and chefs was my prize and I got their myself through my hard work and dedication with my staff from fenns and the help of family friends and mentors 

The last five years haven't been easy but i believe in Fenn's and my team we all have a great feeling about the next 12 months ahead 




20 comments:

  1. Dear Kate,

    I have had to pleasure to know you via Twitter I have always believed in your food, your work ethic and your team. I have sent a few people to eat with you while in cork and they came back singing your praise. I think really this food business in Ireland is sown up. Your gettin into that group and I feel you belong in that group. Keep doing what you are doing I know once you get to that level people will talk about you for years to come. You will have poster in lidil, you will be on supervalue adds, you will have your show on RTE and you will be the best chef in Ireland and the best restaurant in Ireland. I believe in it so if I do you should and if we both think so it will happen.

    Best of luck and I hope to see you soon

    Ciaran

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    1. Thank you so much Ciaran when I talk about friends being my foundation it's people like you I'm talking about .

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  2. Hi Kate, I loved reading this. Wishing you more continued success. You're an inspiration, Laoise xx

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    1. Thank you Laoise like wise your blog were both on some journey :) and it's great to be able to read about it , kate xx

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  3. Hi Kate, I recollect the older version of Fenn's Quay restaurant with a lot of fondness. However, it's more than fair to say that you have revitalised the restaurant and kept it up there with the best in Cork. Keep it coming. Joanne

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    1. Thank you Joanne really appreciate the encouragement

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  4. Well done Kate. You've done terrifically well. Your restaurant is great, friendly service, lovely atmosphere and great food. Wishing you continued growth and success.

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    1. Thank you so much really appreciate the encouragement
      Kind regards
      Kate

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  5. Brilliant piece Kate, well done for the honesty. Wishing you every success in the future

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    1. Thank you Tara love your slates and they have contributed to my change in style every restaurant should have your slates

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  6. Great piece! Lovely to hear that Fenns is doing well, its more than deserved!

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    1. Thank you so much Chantelle really appreciate it :)

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  7. We're so proud of your achievements.Well done. Food is your passion and that is reflected in the end product on the plate. Quality,presentation and flavour is a credit to your initiative and creativity in producing the wow factor. We're not prejudiced we just enjoy the the food. Dad & Mum

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    1. Thanks mum & dad couldn't do it with out you both

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  8. Dear Kate,

    I don't know you, but Fenn's is a favoured haunt anytime I find myself in Cork. For me, the standout feature of Fenn's is consistency; I have never been disappointed anytime I go there.

    Your bravery and tenacity in taking on Fenn's and steering it through the choppy waters of the last five years is commendable. The fact that while doing so you have also consistently served up some of the tastiest food in Cork demonstrates the tremendous culinary skills that underpin your business acumen.

    I wish you every success.

    Shane

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  9. Thank you Shane for such a lovely post It is always great to get feed back on what people think of what I do, next time your in please do say hello can be found in the kitchen or of late iv been known to serve a few tables too

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  10. Kate, you work like a maniac with your brilliant team behind you and your food is impeccable. You deserve success and I am proud to recommend Fenns Quay to everybody heading to Cork, because I know they'll have a wonderful experience. Here's to you xxx

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    1. Thank you Aoife delighted our paths crossed and thank you so much for the encouragement and recommendations iv a good feeling about the year ahead :)

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  11. Really enjoyed reading this post Kate! Always enjoy your twitter updates and the pictures of your gorgeous looking food! Continued success!

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    1. Thank you Paula-Ann just felt like sharing on my blog the last five years and must admit twitter folk have been great , I have a great feeling about the next year

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